October 18, 2004

Well, what did you expect?

I had a customer today, who poured a cup of coffee, added sugar, left it on the counter to use the ladies room, came back, added several creamers, walked away to check the chip rack, came back and stirred the coffee, left to check the candy rack, went back to put a lid on the coffee cup, took a sip and said that she didn't want it because it was too cold.


I didn't say anything to her, but I wanted to point out "What do you expect when you left it uncovered on the counter for 15 minutes?"

She did offer to pay for it. But the policy is if they don't drink it, we don't charge them. Usually a good policy. (No one wants a customer thinking you took advantage of them.) But this time...

(I know I kind of sound like Susie complaining about her 50 cent Wednesday night cutomers, but hey, everyone needs to rant sometimes.)

Update:I forgot to mention that this customer appeared to be at least 2 and a half sheets to the wind. Not nasty drunk. Just annoying drunk. And unfortunately, I have this defective gene which makes me treat people who appear to need some form of help nicely. Not quite pity, but something like that.

Posted by GEBIV at October 18, 2004 11:25 PM

Next time she shows up: Just take her money, giggle (manlywise, of course) and offer her a fresh hot cup to cream and sweeten to her hearts content.
And, if she walks away to explore the scenery again, point and giggle even louder (manlywise, of course).

Posted by: Tuning Spork at October 18, 2004 11:51 PM

GEBIV - I hear your condition can now be cured thanks to stem cell research :-)

Posted by: Harvey at October 19, 2004 01:22 PM
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